If you have questions, or are experiencing problems, you have come to the
right place. There are a variety of documentation resources available for your
assistance. Still can't find a solution? Send us an email. We always
reply within 24 hours. Phone support is also available with a support
contract.
Email Support
If you have product questions, please write us at
support@grandlogic.com . For current customers, if you are contacting us regarding JobServer, please
include your env.info file with all support
correspondence so that we may better assist you. This file
can be found in the jobserver/conf product installation directory.
Phone Support
When contacting us by phone, if you are call is regarding JobServer, email us
your env.info file so that we may better assist you. This file
can be found in the jobserver/conf product installation directory.
If you don't have a phone support contract and are interested in
purchasing one, please contact sales for more information.
JobServer Support Information
JobServer Documentation & Resources
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