Support Information for Grand Logic Products

If you have questions, or are experiencing problems, you have come to the right place. There are a variety of documentation resources available for your assistance. Still can't find a solution? Send us an email. We always reply within 24 hours. Phone support is also available with a support contract.


Email Support

If you have product questions, please write us at support@grandlogic.com. For current customers, if you are contacting us regarding JobServer, please include your env.info file with all support correspondence so that we may better assist you. This file can be found in the jobserver/conf product installation directory.


Phone Support

When contacting us by phone, if you are call is regarding JobServer, email us your env.info file so that we may better assist you. This file can be found in the jobserver/conf product installation directory. If you don't have a phone support contract and are interested in purchasing one, please contact sales for more information.


JobServer Support Information


JobServer Documentation & Resources





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