| Support Plan Comparison | |||
| Self Help | Standard Plan | Premium Plan | |
| Product Docs: | YES | YES | YES |
| Email: | - | YES | YES |
| Telephone: | - | YES | YES |
| Response Time: | - | 1-day | 4-hours |
| Number of Contacts: | - | 1 | 2 |
| Contract Duration: | - | 1-year | 1-year |
| Base Cost: | FREE | $1999 | $4999 |
| Upgrades: | - | YES | YES |
| --Additional Options------------------------------------------------------- | |||
| 24x7 Direct Contact: | - | - | $3499 |
| Additional 24x7 Contact: | - | - | $2999 |